Pre-admission Process
Screening to determine appropriateness for treatment at Nova can be done at the initial phone contact by gathering information regarding:
Past treatment(s)
Risk factors
General health information
Substance use history
Legal History
Mental Health Status
Exams, Detox & Medications
All individuals must be examined by a physician prior to admission or, if need be, at the time of admission to determine general fitness for treatment, to determine freedom from communicable diseases and to undergo a tuberculosis test. Nova can transport new clients to a local hospital or clinic to get this checkup and test. The cost of this exam and TB test is not included in our treatment rate.
Detoxification
Detoxification is sometimes necessary to prevent serious medical complications, such as delirium tremens or seizures, and should be completed prior to entering treatment.
We will not accept individuals who are in need of detoxification services by a hospital or detox center.
The need for detoxification can be reviewed during the initial phone screening.
Our staff can suggest options for receiving this care prior to admission.
Prescription Medications
Antidepressants are considered an acceptable medication.
Mental health medications and medication-assisted treatment (MAT) will be allowed if individual is assessed appropriate for the care setting.
Other medications – such as pain pills, muscle relaxants or other medications with a potential for abuse – must be reviewed at the time of screening and may not be allowed.
A doctor must be involved in every circumstance when a change of medication is required.
Nova Philosophy - Compassion
Admission to a treatment facility like Nova can be stressful.
It may be the only way to find freedom from the hold of substances.
At Nova, we try to help all clients feel welcome throughout their time at our facility, from their initial admission to their new found freedom at discharge.
Medical Screening & Exam
Within 48 hours, the client is transported to a local clinic or hospital for the general fitness exam and tuberculosis test (if these have not been taken care of prior to admission). Sometimes we discover at this point that detoxification services are needed at a hospital. These arrangements are worked out with the client and, when need be, the family.
Greetings, Payment & Goodbyes
Nova’s hours of admittance to our residential program are 9 a.m. to 3 p.m., Monday through Thursday.
Late admissions may be approved by the Clinical Director.
Clients should be transported to Nova by family or friends. We ask that clients do not drive themselves to the facility.
Upon arrival, clients are greeted by staff.
A private meeting is then held with the new client to answer any questions, identify any withdrawal symptoms and further prepare them for their experience at Nova.
Payment information is reviewed and payment is collected, as appropriate.
Nova Counseling will provide necessary information to the client’s family members/friends, including how to contact their loved one during their treatment stay, as well as the visiting hours.
Introduce the client and their family to the Family Support Program.
Once this information has been provided and questions have been answered, there is an opportunity to say goodbye.
Affordable Treatment Option
Delivering high quality care at an affordable cost is the basis of our services at Nova. This is our mission as a non-profit organization.
Nova’s reasonable rates allow many clients to self-pay upon admission via cash, check or credit card. The cost of a 28-day residential stay is $6,300 when paid in this manner. Our rate per day rate is $225.
Substance Use Disorder Treatment and Insurance
Insurance benefits are paid to Nova by most commercial health insurance plans and Wisconsin Medicaid (Forward Health). We can help check insurance issues and address any questions you may have.
We are aware that other websites may say that there is a sliding scale fee arrangement for services at Nova. This is not accurate and we are working to get that information corrected.
Thank you!
What to bring:
7 days worth of clothing: no tank tops, cut-off shirts, short shorts. Laundry facilities and supplies provided
Sweatshirt
Fitness attire
Toiletries: shampoo, conditioner, body soap, razors, deodorant, shower shoes, etc.
Phone card-clients may use the pay phone beginning their 7th day
30 day supply of all prescription and over-the-counter (unopened) medications
You may bring your own pillow and towels. Nova provides 1 pillow and 2 towels.
Multivitamin, vitamin B, or melatonin are optional
Cash for soda, vending machine, stamps, cigarettes or pay phone
What to leave at home:
E-cigarettes or vape products
Any electronic devices or gaming systems
Books and magazines
Food, drink, gum, & candy
Laptop or tablet
Drug or alcohol related clothing
No mood altering or addictive chemicals: narcotic pain medication, benzodiazepines, sleep aids (Tylenol PM, Ambien), over the counter herbal supplements (ginseng, ginkgo biloba, green tea extract), stimulants (No Doz, ephedrine), medications containing pseudoephedrine
Alcohol-based products: cologne, aftershave and mouthwash
Aerosol-based products: body sprays, hair spray
Hand sanitizer